Returns & Exchanges

At The Heartbeat of Jewish Music, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for the return to receive an authorization code.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that all CDs, vinyl, or sheet music are in pristine, unopened condition.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5 to 7 business days.